Who We Are
About Reliant Property Care
We exist to remove the operational burden that sits behind quality care.
What We Do
A Specialised Property Services Partner
Reliant Property Care is a specialised property services partner for care and support organisations across South East Queensland. We exist to manage the property obligations that sit behind quality care delivery — so your team can stay focused on people, not maintenance rosters and compliance checklists.
Our clients are typically organisations managing between 3 and 20 supported living homes — SIL providers, SDA housing operators, disability service organisations, aged care facilities, and healthcare clinics who need a single, reliable contractor across cleaning, fire, electrical, compliance, and consumables.
Who We Work With
- SIL home operators managing supported independent living properties
- SDA housing providers and developers
- Disability service organisations and care coordinators
- Aged care facilities and residential care providers
- Healthcare clinics and allied health organisations
Why We Exist
Founded From the Inside
Reliant Property Care was founded by an industry support worker who saw firsthand what happens when property obligations fall through the cracks. Working directly in supported living environments, our founder watched skilled, dedicated carers being pulled away from the people they were there to support — forced into roles they were never trained for, simply because there was no one else to handle it.
The problem wasn't a lack of care. It was a lack of systems. A lack of reliable contractors who understood the environment. A lack of a single provider who could take all of it off the table — and do it properly.
Reliant was built to be that provider.
Carers were being forced to become...
- Maintenance coordinators chasing tradies and scheduling repairs
- Compliance officers tracking fire test dates and asset registers
- Supply managers ordering and restocking cleaning consumables
- Cleaning supervisors filling gaps when contractors didn't show
- Admin staff documenting service records for audit preparation
"Our purpose is simple: To take care of the property, systems, and compliance — so you can focus on people."
Who Our Clients Are
Business Owners
Running the operation and accountable for every compliance, safety, and hygiene obligation across their homes.
Operations Managers
Coordinating services, contractors, and schedules — holding everything together across multiple properties.
Care Coordinators
Focused on participant outcomes, but constantly pulled into property and compliance tasks that fall outside their role.
People who are deeply committed to outcomes — but stretched by the complexity behind the scenes.
What We Do
An integrated, end-to-end system across four critical areas
We handle every safety obligation across your properties — so your team never has to chase compliance.
- Fire extinguisher inspection and tagging
- Smoke alarm testing and certification
- Emergency lighting checks and compliance
- Electrical safety inspections (licensed electricians)
- RCD testing and switchboard safety checks
- Exit and evacuation route assessments
- Safety audit documentation and reporting
- Ongoing scheduled safety maintenance
Consistent, professional cleaning that meets the standards required in care and disability environments.
- Scheduled residential cleaning for SIL and SDA homes
- High-touch surface and infection control cleaning
- Bathroom, kitchen, and communal area deep cleans
- Linen and laundry management support
- Waste management and disposal protocols
- Post-incident and outbreak response cleaning
- Cleaning records and hygiene compliance documentation
We keep your properties audit-ready — with documentation, scheduling, and reporting handled end-to-end.
- NDIS and aged care compliance support
- Property audit preparation and documentation
- Asset and equipment registers
- Scheduled maintenance logs and service histories
- Certification tracking and renewal alerts
- Incident and corrective action reporting
- Multi-property compliance coordination
Reliable supply of essential care consumables — delivered on schedule, included in your service plan.
- Hygiene and personal care product supply
- Cleaning chemicals and equipment restocking
- Paper products, gloves, and PPE
- Scheduled delivery aligned to service visits
- Discounted rates included in service plans
- Stock monitoring and reorder management
We handle every safety obligation across your properties — so your team never has to chase compliance.
- Fire extinguisher inspection and tagging
- Smoke alarm testing and certification
- Emergency lighting checks and compliance
- Electrical safety inspections (licensed electricians)
- RCD testing and switchboard safety checks
- Exit and evacuation route assessments
- Safety audit documentation and reporting
- Ongoing scheduled safety maintenance
Consistent, professional cleaning that meets the standards required in care and disability environments.
- Scheduled residential cleaning for SIL and SDA homes
- High-touch surface and infection control cleaning
- Bathroom, kitchen, and communal area deep cleans
- Linen and laundry management support
- Waste management and disposal protocols
- Post-incident and outbreak response cleaning
- Cleaning records and hygiene compliance documentation
We keep your properties audit-ready — with documentation, scheduling, and reporting handled end-to-end.
- NDIS and aged care compliance support
- Property audit preparation and documentation
- Asset and equipment registers
- Scheduled maintenance logs and service histories
- Certification tracking and renewal alerts
- Incident and corrective action reporting
- Multi-property compliance coordination
Reliable supply of essential care consumables — delivered on schedule, included in your service plan.
- Hygiene and personal care product supply
- Cleaning chemicals and equipment restocking
- Paper products, gloves, and PPE
- Scheduled delivery aligned to service visits
- Discounted rates included in service plans
- Stock monitoring and reorder management
How We Operate
What makes Reliant different is not just what we do — but how we do it.
On-site personal service
We show up in person, every time. No call centres, no subcontractors — just a consistent team who knows your properties and your people.
Industry-aligned workforce
Every team member holds the clearances required for care environments — Blue Card, Yellow Card, NDIS Worker Screening, Police Checks, and more.
Built for accessibility
Our services are designed around the realities of disability and aged care — flexible scheduling, trauma-aware staff, and environments that respect residents' dignity.
Integrated system
Safety, hygiene, compliance, and consumables — all managed under one provider. One schedule, one point of contact, one less thing to manage.
Our Values
The principles that guide everything we do — from how we serve our clients to how we show up in our communities.
Care First
Every decision we make starts with the wellbeing of the people who live and work in the properties we service. Care is not a policy — it's our default.
Simplicity
We remove complexity from your operations. One provider, one system, one point of contact — so you spend less time coordinating and more time focused on care.
Consistency
The same standard, every visit, every property. Consistent service means your homes stay compliant, your residents feel secure, and your audits stay clean.
Accountability
We document everything, follow through on every commitment, and take full ownership of our work. You should never have to chase us for answers.
Accessibility
We are a disability-friendly employer and a disability-aware service provider. Our team is trained to work respectfully in environments where accessibility matters most.
Conscious Business
We believe businesses should contribute beyond profit. Reliant supports Kiva microloans and is a proud 1% for the Planet member — giving back to the communities we serve.
Conscious Business
We believe businesses should contribute beyond profit.
Kiva Microloans
We contribute to Kiva — a global platform that provides microloans to underserved entrepreneurs around the world. Every loan helps someone build a livelihood and lift their community.
1% for the Planet
Reliant is a proud member of 1% for the Planet — committing one percent of annual revenue to environmental causes. Because the communities we serve deserve a healthy planet too.
Our Purpose
Reliant Property Care exists to ensure that every care home, disability residence, and healthcare facility operates in a safe, hygienic, and fully compliant environment. We believe every person deserves to live and work in spaces that protect their health and wellbeing.
Our team is driven by the understanding that compliance isn’t just about passing audits — it’s about creating environments where vulnerable Australians can thrive.
Who We Serve
We work with SIL home operators, SDA housing providers, disability service organisations, aged care facilities, and healthcare clinics across South East Queensland.
Whether you manage a single property or a portfolio of homes, we provide scalable solutions that keep your operations running smoothly and your compliance obligations met.
Our Values
Conscious Business
We operate with integrity, transparency, and a commitment to social responsibility in everything we do.
Inclusive Employment
We're proud to be a disability-friendly employer, creating meaningful work opportunities for people of all abilities.
Quality and Safety
Every team member holds Blue Cards, Yellow Cards, Police Checks, and NDIS Worker Screening clearances.
Giving Back
We support charities including KIVA microfinance and 1% for the Planet, giving back to the communities we serve.
Staff and Qualifications
Every Reliant team member is thoroughly vetted and qualified to work in sensitive care environments.
Blue Card
Yellow Card
Police Checks
NDIS Worker Screening
Licensed Electricians
Fully Insured
A local, family-owned business
We're not a national franchise or a faceless corporation. We're a local, family-owned business — and that changes everything about how we work.
You deal with people who care
When you call us, you speak to someone who knows your properties by name. There's no AI answering system (which means sometimes you have to leave us a message but we promise to get back to you :-), no outsourced support — just real people who are invested in your outcome.
Decisions made with long-term relationships in mind
We don't chase volume — we build partnerships. Every decision we make is guided by what's right for your properties and the people in them, not a quarterly target.
Invested in the communities we serve
We live and work in South East Queensland. The homes we service are in our neighbourhoods, we employ NDIS participants in the industry — and that keeps us accountable in a way no corporate policy ever could.
The Outcomes We Deliver
What changes when you work with Reliant.
Reactive
Scrambling to meet compliance deadlines, chasing contractors, and putting out fires as they come up.
Structured
A proactive system with scheduled visits, documented records, and zero compliance surprises.
Inconsistent
Different standards across properties, unreliable contractors, and no centralised visibility over what's been done.
Standardised
The same high standard delivered across every property, every visit — with records to prove it.
Overwhelmed
Operators and coordinators buried in admin, juggling multiple providers and losing time that should go to people.
In control
One provider, one schedule, one less thing to manage — so you can put your energy back into care.
Work With a Team That Cares
We take care of everything behind the scenes — so you can focus on what matters most.”